As part of ATS' solutions and services package, we train our customers' engineers and technicians to be fully competent in managing and trouble-shooting.
Maintenance & Support
All of the products and solutions provided by ATS' are covered by the manufacturers' warranties - we are on hand to assist our clients with any support on following up in warranty-related enquiries.
Within all projects, we support our customers through service level agreements (SLAs), built around client requirements and schedules - this ensures optimal up time and continuous system integrity in maintained.
Additionally, our technical support teams are on call 24/7 for any emergency call-outs or repairs.